Offices having difference in the number of signatures scanned shown in SB KPI's and DBAnalyzer.
Use DBAnalyzer with latest exe (dated 12/11/2009 or later)
Check for patches installed in all clients using 'Patch Status'
Go to ‘Database discrepancies’ >> ‘Account numbers with blank account status’ for ‘SB’, ‘NSS’ and ‘PPF’ and update.
Go to ‘Reports’ >> ‘Signatures without index entries’ >> and delete the entries after confirming that the account numbers listed are not existing.
Go to ‘Reports’ >> 'signature scanning report' and verify.
click on the button 'List of accounts - signature not scanned' to obtain account numbers for which Specimen Signature is not scanned. The file generated can be opened and signatures to be scanned for the accounts listed in it.
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